FAQ

Frequently Asked Questions

Find answers to common questions about shopping at Cabinet Hardware Source.

Orders & Shipping

Where do you ship?

Cabinet Hardware Source offers shipping to eligible addresses within the United States and Canada. Available shipping options and charges are displayed at checkout.

How long does shipping take?

Orders are typically processed within 2-5 business days. Estimated delivery takes an additional 10-15 business days, depending on your location and the product ordered.

For more information, please visit our Shipping Policy.

How can I track my order?

Once your order ships, you'll receive a shipping confirmation email with tracking information when available.

Will all my items arrive together?

Some orders may arrive in separate packages depending on product availability and fulfillment locations.

Products & Installation

What types of cabinet hardware do you sell?

We offer a selection of cabinet pulls, drawer pulls, cabinet knobs, handles, and decorative hardware for kitchens, bathrooms, furniture, and other home improvement projects.

How do I choose the right size cabinet pull?

Start by checking the center-to-center measurement, which is the distance between the centers of the mounting screw holes.

If you're replacing existing hardware, measure the distance between your current screw holes to find a compatible replacement.

Do cabinet pulls come with mounting screws?

Included mounting hardware varies by product. Please review the individual product description to confirm what's included.

Will the hardware finish look exactly like the product photos?

We aim to represent product finishes accurately, but slight variations may occur due to lighting, screen settings, and manufacturing differences.

Returns & Refunds

What is your return policy?

Eligible unused and uninstalled products may be returned within 15 days of delivery, subject to our Return & Refund Policy.

What if my order arrives damaged or incorrect?

Please contact our customer support team with your order number, a description of the issue, and photographs where applicable. We'll review the situation and help arrange an appropriate resolution.

Can I cancel or change my order?

Please contact us as soon as possible. We will try to accommodate changes or cancellations before fulfillment begins, but modifications cannot be guaranteed once an order is being processed.